FAQ
The questions we hear the most.
Quick answers to the most common questions about Endercloud, payment, regions, support, uptime, and more.
11 articles
What payment methods do you accept?
All the ways you can pay for Endercloud services.
Where are your servers located?
Our datacenters and how to pick the right one for your players.
Do you offer a free trial?
The honest answer about trials, demos, and our money-back guarantee.
What is the difference between Game Hosting and VPS?
When to pick a managed game host vs. a full VPS, explained simply.
Can I transfer my existing server to Endercloud?
Yes, here's how the migration works and what to prepare.
What happens if I exceed my RAM limit?
Spoiler: nothing catastrophic. Here's exactly what happens.
Do you support Bedrock and Java editions?
Yes to both, and yes to crossplay.
How do I contact support?
Every way to reach us, and which to use when.
Can I host multiple game servers on one plan?
When this works, when it doesn't, and how to split RAM safely.
What is your uptime guarantee?
Our SLA, what it covers, and what happens if we miss it.
Domain Migration: endercloud.tech is Gone
Update your connection address. The old domain stopped resolving on 2024-10-29.